Shipping Information
Here, we understand that the anticipation of enjoying a fine cigar is part of the overall experience. That’s why we ensure that your order is shipped with care and arrives in perfect condition.
Shipping Methods and Delivery Times
- Standard Shipping: Orders are typically processed within 1-2 business days and delivered within 3-5 business days.
- Expedited Shipping: For those who can’t wait, we offer expedited shipping options at an additional cost.
International Shipping Currently, we ship only within the continental United States. We have also expanded our reach to cigar aficionados around the world.
Age Verification In compliance with federal law, we do not sell tobacco products to anyone under the age of 21. Age verification is required at the time of purchase.
Excise Tax Please be aware that certain states impose excise taxes on tobacco products sold by online retailers. We collect these taxes as required by law.
Special Shipping Considerations
- HAZMAT Items: Products such as butane must be shipped via ground parcel services.
- Oversized Items: Items like large humidors may incur additional shipping charges, which will be clearly communicated during the checkout process.
Shipping Restrictions Due to state regulations, we cannot ship to Utah or South Dakota. Additionally, we do not ship to PO Boxes or military bases.
Customer Service If you have any special requests or urgent delivery needs, please contact our customer service team at [email protected] or call us.
Terms and Conditions
- All orders are subject to product availability.
- Delivery times are estimates and are not guaranteed unless otherwise noted.
- Sales taxes will be added where applicable.
For more detailed information on our shipping policies, please visit our Help Center.